how do i transfer my existing 1password account from my old iphone 5s to my new iphone 8 plus?

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mrgmma79
mrgmma79
Community Member

I tried to open 1Password on my new iPhone 8 Plus using my previous account username and password and am unable to do so.


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:how do i transfer my existing 1password account from my old iphone 5s to my new iphone 8 plus?

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  • prime
    prime
    Community Member
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    What are you using to sync your data? iCloud, Dropbox, 1Password.com, or others?

  • AGAlumB
    AGAlumB
    1Password Alumni
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    @mrgmma79: Indeed, unfortunately without some basic information you've omitted from your post, it's hard to say what might be going wrong and how we might right it! Please tell me the OS, 1Password, and device versions you're using, the exact steps you're taking, and what is (or is not) happening the way you expect so we can figure out the best plan of action:

    Find your version

    The more information you can give, the better. For instance, where is your 1Password data currently? Thanks in advance! :)

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