Reinstall 1password on imac (OSX 11.02) .stopped
I had to deinstall 1password from one of my two macs, because my former admin had installed his (!!!) 1password version on my iMac and not my version .
So I could not login any more!
Therefor I got the actual 1password download from the app store and began to install.
The installation stopped suddenly without any error messages.
I was not asked for my password.
Now I got stuck and do not know how to proceed.
Thank you very much in advance for your help.
Yours sincerely
Werner L. Ende 2017-12-24 13.22.32 MET
my secret key is A3-…
PS: 1password 6.8.5 runs on my MacBook Air OS 11.02 and 1password for ios on my ios devices without any problems
1Password Version: 6.8.5
Extension Version: 685003
OS Version: OSX 11.02 (13604.4.7.1.3)
Sync Type: iCloud
Referrer: forum-search:I had to reinstall 1password on my iMac. download from app store was ok. But then reinstall stopped without error, not asking for password
Comments
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still unable to go forward
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@Sunnycd: Before I try to tell you what to do, I'd really like to understand what's happened and what you're trying to do here. 1Password for Mac is setup per macOS user account, so I'm not sure what you mean by "my former admin had installed his (!!!) 1password version on my iMac and not my version". Please be specific. Once I have a sense for what you're trying to accomplish I'm sure we can get it sorted out. :)
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my former administrator (Jörn Ende) had installed 1Password from his account not from mine.
He didn't gave me his password.
therefore I deleted 1Password from my iMac and tried to install one password from my account( Werner Ende [removed by AgileBits for privacy on our public forum] ).
Remark: Perhaps I should have done a special de-installation procedure.From the Apple store I got 1password from my account and started the installation.
I couldn't accomplish it because the procedure stopped without any error.No I would like to know how to install 1password.
Remark: The settings for 1Password on my iMac have to be the same as for my MacBook air, that is part of my WLAN
together with my iPads and iPhones.Thank you very much in advance for your answer
Yours sincerely
Werner L. Ende 2017-12-25 18.41.40 MET0 -
@Sunnyc: Indeed, if you just need to start over completely on your Mac to clear out someone else's setup, follow this guide:
https://support.1password.com/starting-over/
And then you can drag the app to the Trash, restart your Mac, and install a fresh copy to setup 1Password with your own AgileBits Store license or Mac App Store account, depending on where you purchased it.
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Dear Benty,
thank you very, very much for your kind support.
I will manage my iMac following your advice and
thank you very much in advance for your help.
Yours sincerely

Werner L. Ende (sunnyc) 2017-12-26 09.21.04 MET0 -
You're very welcome! It sounds like you should be all set, but we're here if you have any other questions. :chuffed:
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