1Password will not open

sjsanz
sjsanz
Community Member

1Password will not open get this message 1Password failed to connect to 1Password min iPlease quit 1Password and start it again.


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: 11.02
Sync Type: iCloud
Referrer: forum-search:1Password will not open get this message 1Password failed to connect to 1Password min iPlease quit 1Password and start it again.

Comments

  • AGAlumB
    AGAlumB
    1Password Alumni

    @sjsanz: Thanks for reaching out! Sorry for the trouble. It sounds like 1Password may be damaged. Please do the following:

    1. Drag ALL copies of the 1Password app to the Trash — DO NOT use a "cleaner" app
    2. Restart your Mac
    3. Install a fresh copy of 1Password from where you originally purchased it — the Mac App Store or our website
    4. Open 1Password

    Let me know how it turns out! :)

This discussion has been closed.