How do I find my 'secret word'

clappfrank
clappfrank
Community Member

When I recently upgraded, a new security step was added: Secret Word from Emergency Kit. Without that Secret Word I cannot sign onto 1password. Didn't write the word down. Now I'm out of business until I have that word. HELP PLEASE!!!!!! Cant get anything without that secret word so i can get into 1password


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: 11.0.1
Sync Type: Not Provided
Referrer: forum-search:lost my secret word. never did write it down. can i find my emergency kit?

Comments

  • AGAlumB
    AGAlumB
    1Password Alumni

    @clappfrank: Thanks for reaching out. I’m sorry for the confusion! I think you mean the Secret Key. It sounds like you may be trying to login with a 1Password Account, but you will only have one if you've signed up for a 1Password.com membership. That’s the only way you’ll have a Secret Key or Sign In URL, or be able to access your data through 1Password.com. Instead, you can use 1Password without an account you can sync your data from another device or create a new vault. I hope this helps. Be sure to let me know if you have any other questions! :)

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