Failed to Move Item error when trying to move item that contains a JPEG image

SteveDGrossman
SteveDGrossman
Community Member

I am getting this error in the Mobile ios app, when attempting to move an entry between vaults.

Failed to Move Item


1Password Version: 7.0.4
Extension Version: Not Provided
OS Version: ios 11.2.1
Sync Type: Dropbox
Referrer: forum-search:Failed to Move Item error when trying to move item that contains a JPEG image

Comments

  • AGAlumB
    AGAlumB
    1Password Alumni

    @SteveDGrossman: Thanks for reaching out. I’m sorry for the trouble! I'm not able to reproduce this with the information you've provided though. I moved a Secure Note with a JPG attachment from an AgileKeychain vault in Dropbox, to an OPVault, and then back again without any errors. Can you tell me more about your setup, the steps you're taking, and the exact error you're receiving? I wonder if the item — or one of the vaults — is damaged.

This discussion has been closed.