Mac App store purchased 1Password reverting to read-only

Today I just discovered that my 1Password has reverted to read-only mode.
I trashed the application, rebooted, and re-installed from the app store. No change.
Purchased Mar 23, 2016 & Feb 21, 2016.

Apple Store Order ID:MHGZS7TWBL (iOS Pro) & MHN1WFDQN6 (Mac), I have two Apple ID.


1Password Version: 6.8.5
Extension Version: 6.8.4
OS Version: 10.13.2
Sync Type: iCloud

Comments

  • BenBen AWS Team

    Team Member

    Hi @luxev,

    Sorry for the trouble.

    I have two Apple ID.

    This is likely the problem. 1Password can only be registered when it is installed while logged into the Apple ID that you made the purchase on. Please try uninstalling 1Password, logging into the App Store using the Apple ID that you purchased on, and then reinstall 1Password.

    Please let us know how you make out.

    Thanks!

    Ben

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