No Longer Syncing (1Password Apple Store Version)

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GLM
GLM
Community Member

I purchased the Mac App Store version of 1Password last year. I just bought a new Macbook Pro and had my old MBP data transferred to my new MBP. Since I got the new Mac, 1Password is not syncing. The newer data is on my phone, but not on my new MBP. Any thoughts?


1Password Version: 6.8.5 (685003)
Extension Version: 4.6.12.90
OS Version: 10.13.2 (17C88)
Sync Type: iCloud? Purchased via Mac App Store

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  • Lars
    Lars
    1Password Alumni
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    @GLM When you transferred the data, I assume it was using Migration Assistant or some similar type of transfer that moves everything over, is that correct? When you open 1Password on the new MBP, do you see your data? It may be the case that the sync settings for 1Password didn't survive the migration, but that's easily-enough solved. On your iPhone, if you look in Sync > Settings, what do you see? What sync method are you using there? Return to the new MBP and choose the proper method from this list of advanced sync methods, and follow the instructions there to get your data back in sync across devices. Let us know if you run into any problems!

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