1pw does not automatically add user id and password when clicking on url on mac high sierra

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roncyns
roncyns
Community Member
in Mac

After updating to macbook to high sierra 10.13.1 my 1PW does not automatically add the user id or password. Just brings up the page.
Ron

1Password Version: 6
Extension Version: Google Chrome is up to date Version 63.0.3239.132
OS Version: 10.13.1
Sync Type: Not Provided
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  • Lars
    Lars
    1Password Alumni
    edited January 2018
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    Hi @roncyns - can you give us a bit more information? What specific version of 1Password for Mac are you using, and what version of 1Password extension in Chrome? You said "Google Chrome is up to date," but what we're looking for is the version of 1Password extension you've got installed. In order to fill data into login pages, Chrome requires an extension which allows 1Password to function within Chrome. Click the "Stoplight" menu (top right of your Chrome window, to the right of the URL bar), and choose More Tools > Extensions. Let us know what version of 1Password extension you're running, and whether it's active.

    ref: CAS-88761-461

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