'Secret Key' entry in the web browser converts all to uppercase

hd_ali

Hi,
On my Windows 10 machine, I am trying to login into my 1password account. The problem is that the 'Secret Key' entry keeps converting every letter I type into its uppercase form. Even when I copy my secret key from another place (containing both lowercase and uppercase letters) and past it in my browser, all letters are converted into their uppercase forms. I tried two different browsers: Firefox and Chrome, both have the same issue. I dont have this problem on my Mac. Any ideas?

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1Password Version: Not Provided
Extension Version: Not Provided
OS Version: MS Win 10 Home (10.0.16299)
Sync Type: Not Provided

darrenNZ

@hd_ali

It makes no difference if the Secret Key is converted into uppercase.

This will not stop you logging in. :)

hd_ali

@darrenNZ
Oh, right. I was confused between the secret key and master key :D
Thank you very much :)

Greg

Hi there @hd_ali,

Thank you for reaching out! :+1:

As Darren mentioned above, it doesn't matter: you should be able to sign in to your account without any issues. You can learn more about your Secret Key in this article on our website.

Also, in order to avoid any further confusion, I would recommend you to refer to them as "Secret Key" and "Master Password". That is the terminology we use. :) Please let us know if there is anything else we can help you with. Thanks!

Cheers,
Greg

hd_ali

Thank you @Greg :)

AGAlumB

:) :+1: