I just realized my passwords have not been updating on my IOS for months.
iPhone 8 plus, purchased about a month ago. ios 11.2.2, using dropbox for syncing. I've tried force syncing inside the app and it says it's synced. When I go into the Dropbox app on my iPhone and try to load the 1Password date, I get an error: problem loading 1password data file: A key data file could not be located ...
1Password Version: 7.0.4
Extension Version: Not Provided
OS Version: ios 11.2.2
Sync Type: dropbox
Referrer: forum-search:passwords not updating on ios
Comments
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Hi @sussmm,
I'm sorry to hear you're having trouble syncing your 1Password data via Dropbox. We have a comprehensive guide on troubleshooting difficulties with Dropbox available here:
https://support.1password.com/dropbox-troubleshooting/
Please give that a thorough run through and let us know how it turns out. Thanks!
Ben
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This is very laborious process! I've been working on it for about an hour. I'm stuck on the step in which I force-sync my Dropbox app on my iphone. See my original post regarding the error: "a key data file cannot be located."
Is this related to this post?
https://discussions.agilebits.com/discussion/comment/391271/#Comment_391271Am I understanding correctly: if I don't remember my 4-digit code I cannot sync to my iphone anymore? I know my master password.
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My 1password is v. 7.0.5 (on ios) and 6.8.6 (that's the latest, right?) on my mac desktop (yosemite 10.10.5). The password were changed on the desktop, and another desktop I used picked up the changes. But my iphone is not updating.
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Those are the latest versions, so the best I could suggest would be to run through the guide I mentioned above:
https://support.1password.com/dropbox-troubleshooting/
If none of that helps the best I could suggest would be to switch to a more reliable sync service:
https://support.1password.com/sync-options/
I hope that helps. Should you have any other questions or concerns, please feel free to ask.
Ben
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