Why is the 1Password Icon blinking in my Firefox toolbar

Petester · January 2018

This just started today. It is located next to my adblocker icon.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Petester · January 2018

I just discovered that when I try to open a site from 1password in Firefox it does not open.

Lars · January 2018

@Petester - Without a little further investigation, it's difficult to say right off the bat. What version of Firefox are you running? And of macOS or OS X? What version of the 1Password extension do you have installed? The more detail you can give us, the better-able we'll be to assist.

ref: TEW-68884-363

ropiku · January 2018

@Lars I can reproduce this and can try to provide more info.
This is happening to me on Firefox Developer 59.0b2 with Beta extension 4.7.0.1. This is on latest macOS 10.13.2. My 1Password app is 6.8.6.
Running beta software I understand the risks but happy to help debug it. Works in Safari and other browsers so possibly something with latest Firefox changes.

Oddly enough it's still working when I open it with cmd+option+\ and manually use it to login.

AGAlumB · January 2018

@ropiku: You're having this problem because Mozilla used an invalid bundle ID in recent developer releases. I'm sure they'll fix that soon. The stable or beta version of Firefox should work just fine in the mean time. You can find the existing discussion on that issue here. Cheers! :)

lair · January 2018

I have the very same problem with same Firefox Developer version on MacOS 10.13.2 and extension 4.6.12.90

Reinstalling the extension doesn't help
Restarting 1 password mini doesn't help
Rebooting doesn't help

Logs below :

Tue Jan 23 11:10:14 2018| 686004 [EXT:(Secondary Thread 0x7ff6f310bb40):<OP4NativeMessageClient: 0x7ff6f30a93f0>: pid:1088 extId:(null) browser:Firefox Developer Edition] S hostDidDisconnectWithXPCConnection: | NativeMessageHost Disconnected: <NSXPCConnection: 0x7ff6f26634c0> connection from pid 30036
Tue Jan 23 11:10:16 2018| 686004 [EXT:(Secondary Thread 0x7ff6f2ede8b0):<OP4NativeMessageClient: 0x7ff6f2eecc70>] S hostDidConnectWithXPCConnection: | NativeMessageHost Connected: <NSXPCConnection: 0x7ff6f2b3c570> connection from pid 30038
Tue Jan 23 11:10:16 2018| 686004 [EXT:(Secondary Thread 0x7ff6f310bb40):<OP4NativeMessageClient: 0x7ff6f2eecc70>: pid:1088 extId:(null) browser:Firefox Developer Edition] E handshakeWithManifest:reply: | Failed to verify the connection: manifest:{
    OPNativeMessageClientArguments =     (
        "/Applications/1Password 6.app/Contents/Library/LoginItems/2BUA8C4S2C.com.agilebits.onepassword4-helper.app/Contents/MacOS/OnePasswordNativeMessageHost",
        "/Users/myusername/Library/Application Support/Mozilla/NativeMessagingHosts/2bua8c4s2c.com.agilebits.1password.json",
        "onepassword4@agilebits.com"
    );
    OPNativeMessageClientBrowserPID = 1088;
    OPNativeMessageClientBrowserURL = "file:///Applications/FirefoxDeveloperEdition.app/";
    OPNativeMessageClientURL = "file:///Applications/1Password%206.app/Contents/Library/LoginItems/2BUA8C4S2C.com.agilebits.onepassword4-helper.app/Contents/MacOS/OnePasswordNativeMessageHost";
    OPNativeMessageClientVersion = "6.8.6";
} : NMStatic:1 NMRuntime:1 BRuntime:0 JSON:1
Tue Jan 23 11:10:16 2018| 686004 [EXT:(Secondary Thread 0x7ff6f310bb40):<OP4NativeMessageClient: 0x7ff6f2eecc70>: pid:1088 extId:(null) browser:Firefox Developer Edition] S hostDidDisconnectWithXPCConnection: | NativeMessageHost Disconnected: <NSXPCConnection: 0x7ff6f2b3c570> connection from pid 30038
Tue Jan 23 11:10:17 2018| 
686004 [EXT:(Secondary Thread 0x7ff6f3104100):<OP4NativeMessageClient: 0x7ff6f30a93f0>] S hostDidConnectWithXPCConnection: | NativeMessageHost Connected: <NSXPCConnection: 0x7ff6f2ff92a0> connection from pid 30039
Tue Jan 23 11:10:17 2018| 686004 [EXT:(Secondary Thread 0x7ff6f2eba170):<OP4NativeMessageClient: 0x7ff6f30a93f0>: pid:1088 extId:(null) browser:Firefox Developer Edition] E handshakeWithManifest:reply: | Failed to verify the connection: manifest:{
    OPNativeMessageClientArguments =     (
        "/Applications/1Password 6.app/Contents/Library/LoginItems/2BUA8C4S2C.com.agilebits.onepassword4-helper.app/Contents/MacOS/OnePasswordNativeMessageHost",
        "/Users/myusername/Library/Application Support/Mozilla/NativeMessagingHosts/2bua8c4s2c.com.agilebits.1password.json",
        "onepassword4@agilebits.com"
    );
    OPNativeMessageClientBrowserPID = 1088;
    OPNativeMessageClientBrowserURL = "file:///Applications/FirefoxDeveloperEdition.app/";
    OPNativeMessageClientURL = "file:///Applications/1Password%206.app/Contents/Library/LoginItems/2BUA8C4S2C.com.agilebits.onepassword4-helper.app/Contents/MacOS/OnePasswordNativeMessageHost";
    OPNativeMessageClientVersion = "6.8.6";
} : NMStatic:1 NMRuntime:1 BRuntime:0 JSON:1
Tue Jan 23 11:10:17 2018| 686004 [EXT:(Secondary Thread 0x7ff6f2eba170):<OP4NativeMessageClient: 0x7ff6f30a93f0>: pid:1088 extId:(null) browser:Firefox Developer Edition] S hostDidDisconnectWithXPCConnection: | NativeMessageHost Disconnected: <NSXPCConnection: 0x7ff6f2ff92a0> connection from pid 30039
Tue Jan 23 11:10:19 2018| 686004 [EXT:(Secondary Thread 0x7ff6f2ede8b0):<OP4NativeMessageClient: 0x7ff6f31380e0>] S hostDidConnectWithXPCConnection: | NativeMessageHost Connected: <NSXPCConnection: 0x7ff70c7ebe70> connection from pid 30040
Tue Jan 23 11:10:19 2018| 686004 [EXT:(Secondary Thread 0x7ff6f310bb40):<OP4NativeMessageClient: 0x7ff6f31380e0>: pid:1088 extId:(null) browser:Firefox Developer Edition] E handshakeWithManifest:reply: | Failed to verify the connection: manifest:{
    OPNativeMessageClientArguments =     (
        "/Applications/1Password 6.app/Contents/Library/LoginItems/2BUA8C4S2C.com.agilebits.onepassword4-helper.app/Contents/MacOS/OnePasswordNativeMessageHost",
        "/Users/myusername/Library/Application Support/Mozilla/NativeMessagingHosts/2bua8c4s2c.com.agilebits.1password.json",
        "onepassword4@agilebits.com"
    );
    OPNativeMessageClientBrowserPID = 1088;
    OPNativeMessageClientBrowserURL = "file:///Applications/FirefoxDeveloperEdition.app/";
    OPNativeMessageClientURL = "file:///Applications/1Password%206.app/Contents/Library/LoginItems/2BUA8C4S2C.com.agilebits.onepassword4-helper.app/Contents/MacOS/OnePasswordNativeMessageHost";
    OPNativeMessageClientVersion = "6.8.6";
} : NMStatic:1 NMRuntime:1 BRuntime:0 JSON:1
Tue Jan 23 11:10:19 2018| 686004 [EXT:(Secondary Thread 0x7ff6f310bb40):<OP4NativeMessageClient: 0x7ff6f31380e0>: pid:1088 extId:(null) browser:Firefox Developer Edition] S hostDidDisconnectWithXPCConnection: | NativeMessageHost Disconnected: <NSXPCConnection: 0x7ff70c7ebe70> connection from pid 30040
Tue Jan 23 11:10:21 2018| 686004 [EXT:(Secondary Thread 0x7ff6f2ede8b0):<OP4NativeMessageClient: 0x7ff6f30b0b00>] S hostDidConnectWithXPCConnection: | NativeMessageHost Connected: <NSXPCConnection: 0x7ff6f30ade60> connection from pid 30059
Tue Jan 23 11:10:21 2018| 686004 [EXT:(Secondary Thread 0x7ff6f310bb40):<OP4NativeMessageClient: 0x7ff6f30b0b00>: pid:1088 extId:(null) browser:Firefox Developer Edition] E handshakeWithManifest:reply: | Failed to verify the connection: manifest:{
    OPNativeMessageClientArguments =     (
        "/Applications/1Password 6.app/Contents/Library/LoginItems/2BUA8C4S2C.com.agilebits.onepassword4-helper.app/Contents/MacOS/OnePasswordNativeMessageHost",
        "/Users/myusername/Library/Application Support/Mozilla/NativeMessagingHosts/2bua8c4s2c.com.agilebits.1password.json",
        "onepassword4@agilebits.com"
    );
    OPNativeMessageClientBrowserPID = 1088;
    OPNativeMessageClientBrowserURL = "file:///Applications/FirefoxDeveloperEdition.app/";
    OPNativeMessageClientURL = "file:///Applications/1Password%206.app/Contents/Library/LoginItems/2BUA8C4S2C.com.agilebits.onepassword4-helper.app/Contents/MacOS/OnePasswordNativeMessageHost";
    OPNativeMessageClientVersion = "6.8.6";
} : NMStatic:1 NMRuntime:1 BRuntime:0 JSON:1
Tue Jan 23 11:10:21 2018| 686004 [EXT:(Secondary Thread 0x7ff6f3104100):<OP4NativeMessageClient: 0x7ff6f30b0b00>: pid:1088 extId:(null) browser:Firefox Developer Edition] S hostDidDisconnectWithXPCConnection: | NativeMessageHost Disconnected: <NSXPCConnection: 0x7ff6f30ade60> connection from pid 30059
Tue Jan 23 11:10:22 2018| 686004 [EXT:(Secondary Thread 0x7ff6f2ede8b0):<OP4NativeMessageClient: 0x7ff6f3160420>] S hostDidConnectWithXPCConnection: | NativeMessageHost Connected: <NSXPCConnection: 0x7ff6f3200000> connection from pid 30060
Tue Jan 23 11:10:22 2018| 686004 [EXT:(Secondary Thread 0x7ff6f3104100):<OP4NativeMessageClient: 0x7ff6f3160420>: pid:1088 extId:(null) browser:Firefox Developer Edition] E handshakeWithManifest:reply: | Failed to verify the connection: manifest:{
    OPNativeMessageClientArguments =     (
        "/Applications/1Password 6.app/Contents/Library/LoginItems/2BUA8C4S2C.com.agilebits.onepassword4-helper.app/Contents/MacOS/OnePasswordNativeMessageHost",
        "/Users/myusername/Library/Application Support/Mozilla/NativeMessagingHosts/2bua8c4s2c.com.agilebits.1password.json",
        "onepassword4@agilebits.com"
    );
    OPNativeMessageClientBrowserPID = 1088;
    OPNativeMessageClientBrowserURL = "file:///Applications/FirefoxDeveloperEdition.app/";
    OPNativeMessageClientURL = "file:///Applications/1Password%206.app/Contents/Library/LoginItems/2BUA8C4S2C.com.agilebits.onepassword4-helper.app/Contents/MacOS/OnePasswordNativeMessageHost";
    OPNativeMessageClientVersion = "6.8.6";
} : NMStatic:1 NMRuntime:1 BRuntime:0 JSON:1
Tue Jan 23 11:10:22 2018| 686004 [EXT:(Secondary Thread 0x7ff6f2eba170):<OP4NativeMessageClient: 0x7ff6f3160420>: pid:1088 extId:(null) browser:Firefox Developer Edition] S hostDidDisconnectWithXPCConnection: | NativeMessageHost Disconnected: <NSXPCConnection: 0x7ff6f3200000> connection from pid 30060

Lars · January 2018

Hi @lair - yup, we expect anyone using Firefox's current Developer Edition will have this problem. Please see the thread brenty referenced for further information. Thanks!

kguay12 · January 2018

Hi @Lars

I just installed Firefox 58.0 (prod version that was released today) and have the same problem. Is this something that I need to tell Mozilla about?

Thanks,
Kevin

Lars · January 2018

@kguay12 - mmmm, nope. I wasn't on that version yet, but I just downloaded it and it's working fine for me here. I would try the following, in order:

Make sure your version of 1Password is up-to-date. If not, update to the latest version.
Remove the 1Password extension in Firefox.
Open the 1Password app and click the 1Password menu. While holding down the Control and Option keys, select “Quit 1Password and 1Password mini”. Or press the ^⌥⌘Q keyboard shortcut.
Restart Firefox.
Install a new copy of the latest 1Password extension for Firefox at https://agilebits.com/onepassword/extensions.
Reopen 1Password and test everything out.

Let us know how that works for you.

kguay12 · January 2018

Thanks @Lars

That worked (I was already up to date, but did everything else.

Sorry to clog the thread.

Kevin

AGAlumB · January 2018

Not a problem! Thanks for the update. On behalf of Lars, you are most welcome! It sounds like you should be all set, but don't hesitate to reach out if we can be of further assistance. Cheers! :)

sjk · January 2018

Here's what Jamie summarized about this issue:

There's currently a bug with Firefox Developer Edition's bundle identifier. We've been discussing this here in the forums, and you can follow this Mozilla bug to see when it should be resolved.

That discussion is still open and we'll close this one now.

If the 1Password extension isn't working in Firefox for some other reason after trying what Lars suggested, feel free to start a new discussion (including Firefox and 1Password version numbers) so we can help you get it working.

Why is the 1Password Icon blinking in my Firefox toolbar

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