I have a new phone and I can’t download all the information I had. I have no codes because they wher

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Referrer: forum-search:I have a new phone and I can’t download all the information I had. I have no codes because they wher

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  • BenBen AWS Team

    Team Member

    Hi @Lynette,

    Thanks for taking the time to write in. We’d be happy to help. Do you have a 1Password.com subscription membership, or were you using 1Password standalone (without 1Password.com service)?

    If you were using 1Password without 1Password.com service you’d need to set up syncing between the two devices (old and new) in order to transfer your information:

    Sync your 1Password data

    I hope that helps!

    Ben

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