Master Password won't reset

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geoffbutterfield
geoffbutterfield
Community Member
in Mac

Hey everyone.

I've not been able to sync my master password with my Mac for the last few months. I've reset the password on my iPhone, reinstalled 1Password on my Mac but it it still doesn't recognise the new password. I really don't want to delete my vault.

Any ideas?

Thanks

1Password Version: 6.8.6
Extension Version: Not Provided
OS Version: 10.13.3
Sync Type: iCloud

Comments

  • AGAlumB
    AGAlumB
    1Password Alumni
    Options

    @geoffbutterfield: If you've changed it on another device, in order to use the new Master Password, you'll need to use the "old" one to unlock first, so that your data can sync. After that you'll be able to unlock with the new Master Password. I hope this helps. Be sure to let me know if you have any other questions! :)

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