I'm trying to update, but get OSStatus error code.

ibfilma

Hello folks. Im on 6.8.1 and I tried updating to latest version (6.8.6), but I keep getting an error code not allowing me to update. It says "Validation failed: The operation couldn't be completed. (OSStatus error -67688.)"

Any help would be appreciated. Thanks.

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1Password Version: 6.8.1
Extension Version: 4.6.12"Validation error-
OS Version: 10.12.6
Sync Type: Not Provided
Referrer: forum-search:oss error

Lars

Welcome to the forum, @ibfilma! Sorry to hear you're hitting a wall when trying to upgrade. Can you try visiting our downloads page in your browser and downloading the full 6.8.6 package installer manually? When you get it downloaded, Quit 1Password and the Mini by typing ^⌥⌘Q (or just holding down the Control and Option keys as you choose Quit from the 1Password menu). Then run the installer as if you were a new user (i.e. - not within the app update mechanism). Let us know how that goes for you.

ibfilma

Trying now @Lars and will report back. Thanks!

ibfilma

Success! Thanks!

Lars

@ibfilma Excellent! Glad I was able to help. You should be all set, but if the problem recurs or you notice anything else that you think isn't right, drop by any time and let us know. :)