1Password 6.8.6 has started to beachball frequently. Is this a known issue?
Recently the native 1Password app for mac has started to beachball rather frequently. It is possible this happens most often when switching between viewing a password saved in my shared team vault and my primary (dropbox sync'd) vault.
What other information can I provide that would assist your team in returning this product to its former glory?
1Password Version: 6.8.6
Extension Version: Not Provided
OS Version: macOS 10.13.3
Sync Type: Dropbox opvault and team account.
Referrer: forum-search:beachballing
Comments
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@tjosh - There could be a few reasons for that. So, rather than waste your time playing 20-questions with you, I'd like to ask you to create a diagnostics report from your Mac:
https://support.1password.com/diagnostics/?mac
Please add the following code (including the square brackets) to the Subject line of your diagnostics email before sending it:
[#IHF-19368-841]
This will link your diagnostics to our current discussion. We'll take a look and let you know what we find out.
For anyone else reading, please note: this ID is for @tjosh only. If you’re experiencing the same issue and need help, please ask us for your own ID.
ref: IHF-19368-841
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