Trying to install extension on laptop via Safari but window opens and says "uninstall"

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When I click on the download, a window pops up that says "uninstall". I've tried to do this but every time I open it , it continues to say "uninstall". And the icon is not in my toolbar.


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:Trying to install extension on laptop via Safari but window opens and says "uninstall"

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  • libby7neumann
    libby7neumann
    Community Member
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    Having trouble installing 1password extension. Keeps saying uninstall when I try to download it.

  • littlebobbytables
    littlebobbytables
    1Password Alumni
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    Hi @libby7neumann,

    Can you see if things go more smoothly if you install the extension from 1Password Safari Extension from Apple's Safari Extension Gallery please. If you're still having trouble we'll delve a bit deeper but often we find if you install the extension via Apple's Safari Extension Gallery that Safari won't complain as much. It's the exact same extension, just that Safari treats the Safari Extension Gallery a bit differently.

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