"An update is available, click here to install." not working [Confirmed bug if auto-update is off]

astral
astral
Community Member
edited April 2023 in 1Password 7 for Windows

Hi, opened 1password today, used a password quickly, then locked the computer and stepped away for a bit. Came back to find 1Password locked (as expected), an update notification (great!), but clicking the "click here to install" blue bar does nothing:

Clicking the menu option to update to 7.0.525 causes the entire menu pane to widen some (estimate) ~50px or so for half a moment as it changes the label for that menu item, then changes back. Nothing else visible occurs.

I unlocked 1Password, selected the menu item to update, and it successfully updated. This leads me to believe there is (or, at least, was) a problem with the app updating while locked.


1Password Version: 7.0.522
Extension Version: Not Provided
OS Version: Windows 10 Fall Creators Update
Sync Type: Not Provided

Comments

  • MikeT
    edited March 2018

    Hi @astral,

    Thanks for reporting this.

    This is a known issue if you have Automatically update while 1Password is locked disabled, it doesn’t let you manually install while 1Password is locked.

    This will be fixed soon.

    ref: OPW-1831

This discussion has been closed.