Why does the amount on our invoices differ from the credit card statement?

There is an additional $0.30 added to our credit card statement for our 1Password Teams subscription than is listed on our monthly AgileBits invoice. Is this a processing fee or something like that? If so, that's fine but needs to be detailed on the invoice for accounting purposes.
(I sent an email a few days back as well - no response yet.)
Thanks.


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • BenBen AWS Team

    Team Member

    Hi @GSP_kevin,

    I’m not seeing any recent emails from you. We do not charge any fees that aren’t listed on the invoice, however your credit card company / bank may. AgileBits is a Canadian company, and we charge in USD. Some banks elect to charge their customers foreign transaction fees, and/or currency conversion fees. There are many cards available that do not charge a foreign transaction fee at all, and so if you find that is what you’re being charged it may be worth investigating a card that does not have any such fees.

    Ben

  • Ah, looks like my original email didn't go through. Apologies, problem on my end.

    The conversion fee makes sense. I'll have our accounting folks look into it.
    Thanks for the quick response!

  • BenBen AWS Team

    Team Member

    You’re welcome. :)

    Ben

Leave a Comment

BoldItalicStrikethroughOrdered listUnordered list
Emoji
Image
Align leftAlign centerAlign rightToggle HTML viewToggle full pageToggle lights
Drop image/file