Browser reloads before filling out form

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luizgustavo
luizgustavo
Community Member
edited April 2023 in 1Password 7 for Windows

The video below explains the problem. Please activate captions.

https://youtube.com/watch?v=_uq6ORPdMng

I'm satisfied to be able to contribute again.

Regards,

Luiz Gama.


1Password Version: 7.0.532
Extension Version: 4.7.0.90
OS Version: Windows 10 Pro
Sync Type: Dropbox

Comments

  • MikeT
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    Hi @luizgustavo,

    Thanks for reporting this.

    I am not able to reproduce this but we have seen this behavior before and wasn't able to confirm what is causing this.

    The reload is because 1Password tries to fill (it failed) and submit the form, so that's why it looked like a refresh. Do you only see it on one site or any random sites?

    Do you have 1Password 4 installed? If yes, can you try to uninstall 1Password 4, reboot the PC and launch 1Password 7 main window first, unlock, and then restart Chrome, see if it works better.

  • oksoftware
    oksoftware
    Community Member
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    Hi, I have somewhat similar behaviour when I try to login to my Synology NAS and have several tabs in Chrome with several different NAS login screens. When I login in one tab using 1Password 7, it reloads and logs out the other tab and vice versa. When I logon manually there is no problem. To logon my NASes I use domain names like https://server1.mydomain.com and https://server2.mydomain.com (i.e. the difference in address is in the sub-domain only). I think these problem can have some relation.

  • @oksoftware: Unless you're performing a "go and fill" operation, the extension shouldn't interact with inactive tabs. In fact, even "go and fill" on Windows utilizes the currently active tab, rather than opening a new one. Do you see the same behavior on this site in Firefox or Edge?

This discussion has been closed.