I can't login to my account
I lost my secret key.. but I have my master password.. please help to open my account.. my important data are here
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@abhijithmk: Thanks for reaching out. I’m sorry to hear that. Just to clarify, do you have a 1Password Account? (Un)fortunately AgileBits doesn't ever have either your Secret Key or Master Password, as that wouldn't be very secure at all. The Master Password is chosen by you, and the Secret Key is generated locally on your device. Neither is ever transmitted.
We don't have access to your data can't recover either of these for you, so I hope you're able to find your Emergency Kit, or have another authorized device where you can view your Secret Key. Otherwise it will not be possible to login to your 1Password Account. However, please try the tips in this guide as they may help you gain access again:
https://support.1password.com/forgot-master-password/
Alternatively, if you're part of a 1Password Family or Team, another Owner, Organizer, or Admin can help you recover your account, so you can create a new Secret Key and Master Password:
https://support.1password.com/recovery/#begin-recovery
If that doesn't help though, you will need to either restore from a backup, sync from another device, or simply start over. Please let me know how it turns out. I look forward to hearing back from you!
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Thank for your reply...
I have an 1 password account.. I want to recover my account ... Please help to change password ....or .. please delete that..I want to create new account in this mail id..0 -
@abhijithmk: Thanks for letting me know. I see you've also emailed us separately for some reason and have been corresponding with Adam already, so we can continue the conversation there to work out the details.
ref: TTH-74222-363
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