Cannot get my key to work

I just bought for 55$ canadian the key for your 7beta.

Upon receiving the key I tried to install it and nothing happen.

Gr.... What ca I do ?

I should not bought it I guess.


1Password Version: 7
Extension Version: 7,0000007
OS Version: high sierra 10é13é4
Sync Type: icloud

Comments

  • I just bought for 55$ canadian the key for your 7 beta.

    Upon receiving the key I tried to install it to my MacBook Pro and nothing happen. I go to License the click to apply and nothing happen.
    I also double click the licence that I received without any success.

    Also, the software will not quit unless I force it to. Very sad

    Gr.... What ca I do ?

    I should not bought it I guess.

    The key is 703 octets


    1Password Version: 7 Beta
    Extension Version: beta 7000007
    OS Version: high sierra 10.13.4
    Sync Type: icloud

  • brentybrenty

    Team Member

    @JohnDoe1983: Thanks for reaching out. I’m sorry for the trouble! Can you tell me the exact steps you took and what happened? The purchase is made through the app itself, so there shouldn't be much you need to do after that. If you're still having trouble, shoot us an email [email protected] with your purchase details and we'll help you get things sorted. :)

  • I received a message from Creig yesterday who sent me a new links to package 7, everything is ok now.

    Thanks for your info,

  • BenBen AWS Team

    Team Member

    Thanks for the update. Glad to hear you were able to get this sorted out.

    Ben

This discussion has been closed.