How do I fully delete an old copy of 1Password (including the password), as I have a new account?

SteveJ100

I have an old copy of 1Password on my Mac - unused for sometime and password forgotten. I have recently setup a family account from scratch through my browser and linked my iPhone to it. However when I start the version on my Mac it asks for my old password, which I don't have. How can I fully delete the old version including the password so that I can start again and link it to my new account?

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Referrer: forum-search:How do I fully delete an old copy of 1Password (including the password), as I have a new account?

AdamP

Hi Steve,

If you're sure you can't remember your old password and are comfortable fully erasing your old data, you can delete it by opening the 1Password and clicking Help > Troubleshooting > Reset All 1Password Data on the menu bar.

There's a support article about it here:
https://support.1password.com/starting-over/

Adam

Ben

Thanks for the assist, @AdamP. ✋🏻

Ben

AdamP

No probs! Happy to help. ✋

SteveJ100

That's done the trick - many thanks Adam

AdamP

Sweet! No probs. :)

Ben

:+1: :)

Ben