TYrying to purchase the subscription but unable to get secret key

Hi, I currently have the 1Password app on iPhone, i'm trying to purchase the subscription on my windows laptop. apparently I've used my email address to log on but never received a secret key or email and cant get passed this. obviously I don't want to enter another email. is there an easy fix or do I have to look for another program.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided


  • BenBen AWS Team

    Team Member
    edited April 2018

    Hi @gjb15

    We can definitely help you get this sorted out, but will need to do so via email (rather than the public forum here). Please check your email; I’ll be reaching out shortly.


    ref: TAR-81787-192

Leave a Comment

BoldItalicStrikethroughOrdered listUnordered list
Align leftAlign centerAlign rightToggle HTML viewToggle full pageToggle lights
Drop image/file