I have a problem on singing in to my 1password.com family account since I upgraded my account from personal plan to family account.
I am sure the credentials (email, secret key, master password).
Here is what I tried.
Actually, I changed my account from personal to family today. I don't think I updated my master password then, though.
(FYI, I am still in free trial period of 1password.com subscription)
On OSX 1password app, the sign-in address is still https://my.1password.com/signin, not my family domain ([removed]). Should that sign-in address be "https://[removed].1password.com/signin" instead?
Or am I missing something else?
I am able to use 1password app alone but the problem is that my family can not join because I am lock out of 1password.com.
My email address for 1password.com is the same as the one for this forum.
Any help will be greatly appreciated. Thanks!
1Password Version: 6.8.8
Extension Version: Not Provided
OS Version: OSX 10.13.4
Sync Type: 1password.com