Firefox private browsing & 1Password 7 mini

I have been trying for some time to get the bottom of why ⌥⌘\ will sometimes not bring up 1Password mini and on other occasions it will. I have at last understood that if I am browsing in a Firefox private window (as I normally do: see the Mozilla explanation of private browsing) that command will never bring up the 1Password 7 mini. It will do so when I am not in private browsing mode.

That is a regression from the 1Password 6 behaviour. With 1Password 6 I was always able to use that shortcut to bring up 1Password mini, even when browsing in a Firefox private window. In that case selecting a site in mini and pressing enter would open a new non-private window and log me in to that site. To my mind that was a much preferable workflow as I now always have to remember to open first a non-private window and only then use the shortcut to bring up 1Password mini.

I am using Firefox 60.0.1.

Stephen


1Password Version: 1Password 7.0
Extension Version: 4.7.1.3
OS Version: macOS 10.13.4
Sync Type: WLAN

Comments

  • rudyrudy

    Team Member

    @Stephen_C,

    @littlebobbytables is working towards a fix for this. Essentially when you're operating in private browsing mode, its as if you have no windows open. And when there are no windows open mini never gets back a response to the request for the activeURL. It won't be in 7.0.1, but it will be sooner rather than later that this gets resolved.

    Rudy

  • Stephen_CStephen_C
    edited May 2018

    @rudy thanks for the very helpful response. I'm happy it will be resolved in due course.

    Edit: I also have great confidence that if it's in the hands of @littlebobbytables it will be sorted! ;)

    Stephen

  • brentybrenty

    Team Member

    lil bobby is my hero. :love:

  • I am having the same problem as others and cannot get the 1Password 7 add-on working while private browsing in Firefox 61.1 on macOS 10.13.6. Clicking the 1Password icon in my tool bar just brings up a blank box. Is AgileBits getting any closer to resolving this? I never had the problem with prior versions, and am sorry to see this change. Any help/advice will be greatly appreciated.

  • Of course I meant Firefox 61.0.1 (64-bit) in my earlier inquiry. My first comment pertained to this problem on my MacBook Air (13" mid-2013), which was given to me recently. Oddly enough, I do NOT have this issue on my Mac Mini, which is running the same MacOS and version of Firefox and 1Password. Any thoughts on the discrepancy? Thanks again for any input.

  • ag_kevinag_kevin Junior Member

    Team Member

    Hi @lwintriss ,

    I'm actually not sure why it is working on your other machine, unless you had a window open that you didn't notice. Regardless, a fix is on the way.

    Cheers,
    Kevin

  • edited August 2018

    Is this issue still being worked on? I'm unable to bring up the mini window when in a Firefox Private Browsing window.

    This is on MacOS 10.13.6 with Firefox 61.0.2.

  • rudyrudy

    Team Member

    @slacker074,

    are you using the 1Password 7.1 beta?

  • brentybrenty

    Team Member

    @slacker074: Are you maybe using 1Password X, not the desktop extension for 1Password for Mac being discussed here?

  • edited August 2018

    EDIT: Nevermind. After quitting and restarting both Firefox and 1Password, it's now working again. I should've tried that first. Sorry about that.

    @rudy and @brenty,

    I'm using:

    1Password 7
    Version 7.0.7 (70007001)
    Mac App Store

    Extension version: 4.7.2.90

    I don't know what 1Password X is.

  • brentybrenty

    Team Member
    edited August 2018

    No worries. Never hurts to try. Thanks for the update! Just glad that all is well for you again. :)

    P.S: 1Password X is our relatively new, self-sufficient browser extension. ;)

  • @brenty

    Interesting. Seems perfect for a Chromebook.

    Does it have any advantage over using the desktop app and extension on a Mac?

  • rudyrudy

    Team Member

    @slacker074,

    I'd suggest trying out the 7.1 beta then, work was done to address this in that release.

  • @rudy

    My issue was fixed after a restart of both Firefox and 1Password. Thank you.

  • brentybrenty

    Team Member

    Great! Thanks for the update. On behalf of Rudy, you are most welcome! Sounds like you should be all set, but we're here if you need us. :)

  • I am running 1password X in Firefox and 1password 7 on my Mac (installed 2 days ago). I am never prompted for my vault password when in private browsing mode. Normal browsing works fine. I see these other responses but I'm not sure what I should do for next steps? I am running the latest version on the 1password website for 1passwordX (firefox) and 1password7. Running macOS 10.14

  • brentybrenty

    Team Member

    @jpmtam: This discussion is about 1Password for Mac and its desktop extension. 1Password X is not involved in that. It sounds like you're having this problem:

    Firefox private browsing mode issue [Firefox doesn't support background page 1Password X depends on]

    1Password X can only work in Firefox when not in private browsing mode.

This discussion has been closed.