Scan Account Details produces Update Required but none available

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amh
amh
Community Member
in iOS

I have just created an online account (decided not to buy standalone at the beta price!) but when I Scan Account Details, everything seems to scan ok and I can add my Master Password, but, when I tap Sign in, nothing happens, except a red banner saying 1Password Update Required. My problem is that there is no update available. Since the app was updated on 12 Mar 2018, I don't think this is an iOS version issue (I'm behind on iOS updates).

Please advise me. Thank you.

1Password Version: 6.9.1
Extension Version: Not Provided
OS Version: iOS 10.1.1
Sync Type: Not Provided

Comments

  • rudy
    rudy
    Options

    @amh,

    The available update that its alluding to is 1Password 7 for iOS, which has a minimum OS version requirement of iOS 11. The app store won't display it as an update as you're still on iOS 10.

    Rudy

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