Firefox extension broke 1Password? Command+\ not working. Open&Fill not working.
Using the latest V7 of 1P. I tried the Firefox extension, but decided against it and removed it. Open&Fill stopped working - would open another tab of the chosen website but not fill the details. Command+\ not working. Made an account here - used Password Generator as usual, but 1P did not offer to save the password/login! Nuked Firefox, clean install - no change. Reverted to V6.8.9 of 1P. No change. Command+\ not working. Login from 1P mini not working. Double click on login from 1P not working.
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: OS X 10.12.6
Sync Type: Not Provided
Comments
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Hi @QuadLeper! Could you try restarting your computer to see if that makes a difference? Also, not that it should change things, but you can upgrade to macOS 10.13.4, which is the latest version. If neither of those works or you don't upgrade, please create a Diagnostics Report from your Mac:
How to send a diagnostics report from your Mac
Attach the Diagnostics Reports to an email, and send it to support+forum@agilebits.com.
Please do not post your Diagnostics Report in the forums, but please do include a link to this thread in your email, along with your forum username so that we can "connect the dots" when we see your Diagnostics Report in our inbox.
You should receive an automated reply from our BitBot assistant with a confirmation number. Please post that number here so we can track down the report and ensure that it is dealt with quickly. :)
Once we see the report we should be able to better assist you. Thanks very much!
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Thanks Jacob.
Done - the support ID is [#FUF-97743-686].0 -
@QuadLeper - thanks! We've received your message, and it looks like littlebobbytables is assisting you already. Let's keep the conversation going over there, if you don't mind. :)
ref: FUF-97743-686
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