Access to account, but lost master password

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jpaddison
jpaddison
Community Member

I still have access to my account, but have forgotten the password. I sign in to a different 1password account that also exists on my computer. Is it possible to change the master password and / or recover it?


1Password Version: 7.0.2
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:Access to account, but lost master password

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  • Lars
    Lars
    1Password Alumni
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    Welcome to the forum, @jpaddison! I'm sorry to hear about the trouble! For your security, your Master Password is known ONLY by you. We can't reset or recover it for you, and you can't change it without entering the existing one first.

    However, depending on your specific setup, there may be other ways to approach this.

    I sign in to a different 1password account that also exists on my computer.

    To be clear, when you say "account," do you mean a 1password.com account? Or are you referring to local vaults? When 1Password is locked on your computer, are you able to unlock it with a different Master Password than the one you forgot?

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