Latest update to 1Password7 in the App Store

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steve_workinghard
steve_workinghard
Community Member

The latest update will not update. Getting the message… Click Continue to quit “1Password 7” and begin the update. The application will open when the update is complete. Tried this several times and still doesn't update. Don't know what to do. Using this version: 1Password 7
Version 7.0.1 (70001001) Mac App Store Suggestions


1Password Version: Version 7.0.1 (70001001)
Extension Version: Not Provided
OS Version: MAC OS 10.13.5 (17F77)
Sync Type: Not Provided

Comments

  • Stephen_C
    Stephen_C
    Community Member
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    There seems to be a bug with the App Store version currently that prevents updates unless you first fully quit 1Password 7. In order first to fully quit 1Password 7 you need to press control + option + command + Q. You should find you're then able to install the App Store update.

    Stephen

  • evdokimos
    evdokimos
    Community Member
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    I think it's because you can't quit the quick-launch app...

  • steve_workinghard
    steve_workinghard
    Community Member
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    Thank you Stephen_C; solution worked like a charm. Blessings

  • stevebob
    stevebob
    Community Member
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    Yes, thanks Stephen_C that did the trick.

  • toddthomas
    toddthomas
    Community Member
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    I noticed this too. Is this forum post sufficient to report the bug, or is there somewhere else we're supposed to do that?

  • Stephen_C
    Stephen_C
    Community Member
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    There is no need to post elsewhere. This is something of which AgileBits is well aware.

    Stephen

  • toddthomas
    toddthomas
    Community Member
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    Thanks @Stephen_C, I hadn't seen that other thread.

  • Henry
    Henry
    1Password Alumni
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    Thank you for the assist @Stephen_C! Indeed quitting 1Password 7 with control + option + command + Q before the update should do the trick. We're looking into improving this for the future. :)

This discussion has been closed.