Keyboard shortcut conflict with another application (Snagit)

Hi All,
I really love the latest plugin for 1Password but I appear to have a conflict with another favorite app, Snagit. In the web page your lock icon appears (fantastic by the way!) but I have it locked and it prompts me to hit Ctrl+Shift+X to login, but when I do, Snagit (version 2018) capture window appears instead of 1Password. Any idea how I can resolve this conflict? NOTE: I currently do not use this shortcut for Snagit, I guess it is just default for that program.

Thanks again for all your great work and innovations!
Jeff


1Password Version: 7.0558
Extension Version: 1.7.3
OS Version: Windows 10
Sync Type: 1Password Subscription

Comments

  • brentybrenty

    Team Member

    @JeffKozloff: Thanks for getting in touch! I hadn't realized that any other apps used the same keyboard shortcut, but if you're unable to disable/change it for SnagIt, you can customize this for 1Password X in Chrome. Just click the 1Password X toolbar icon, unlock, and go to Settings to set it to something else you prefer. I hope this helps. Be sure to let me know if you have any other questions! :)

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