Primary Vault not visible on 1Password.com

I am attempting to move my vaults from Dropbox to 1Password.com after beginning a trial family membership. I created four vaults on 1Password.com using the 1Password app on my Mac. I put items in my Primary vault in the existing “Private” vault, then changed the name to “Primary NEW!”. The vault is visible on the app, but not when I log onto 1Password.com. All other vaults are visible. I attach images to show the vaults at both locations

Why is the “Primary NEW!” vault not visible?

1Password App

1Password.com


1Password Version: 7.0.4
Extension Version: Not Provided
OS Version: MacOS 10.13.5
Sync Type: Not Provided

Comments

  • BenBen AWS Team

    Team Member

    Hi @nokin50

    Your second screenshot appears to come from the “Vaults” page (https://signin.1password.com/vaults). This page only shows vaults which can be shared. As the Private vault cannot be shared it does not appear there. You should however see it listed on the home page: https://signin.1password.com/home

    Ben

  • Yes indeed!

    I didn't realize it wouldn't show up there. I'm sure there is a good reason.

    One more question: I assume the name can't be changed from "Private"?

    Thanks

  • BenBen AWS Team

    Team Member

    One more question: I assume the name can't be changed from "Private"?

    That does appear to be a good assumption. :)

    Thanks

    You’re welcome! :)

    Ben

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