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my secret key did not save, I have never been able to get into my account. will i still be charged

mrbyrdarmorel
mrbyrdarmorel
Community Member

my secret key did not save, I have never been able to get into my account. will my credit card still be charged can i delete my account and stare over without being charged twice. I know my master password but never got the key. the instructions said dont write it down. am I going to have to put a stop on my credit card?


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • Ben
    Ben
    edited June 2018

    Hi @mrbyrdarmorel

    I see you also emailed us, and as this is an account related issue we’re unable to discuss it further in this public forum. We’ll be in touch via email ASAP.

    Thanks!

    Ben

    ref: RAH-33449-326

This discussion has been closed.