Unable to access promo

edited June 2018 in Memberships

I'm unable to access the promo at [removed]. The Sign up now button doesn't work. A sharp-eyed colleague noticed that there's an error when submitting:

Uncaught TypeError: Cannot read property 'value' of null
    at submit (promo-template.js:10)
    at HTMLAnchorElement.<anonymous> 

Is there another way we can access 1Password?

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided


  • BenBen AWS Team

    Team Member

    Hi @xiongtx

    I’m sorry about the trouble. Yes, please reach out to our sales team at [email protected] for assistance. When you email in you’ll get a support ID. If you post that here I can make sure your request gets routed appropriately and see if I can expedite the response.

    Again my apologies with the promo page... I’ll see if we can get that fixed up.


  • JacobJacob

    Team Member

    Hi @xiongtx! I see you've emailed us as well so I'm going to respond to you there. Talk to you soon!

    ref: JJW-74234-243

This discussion has been closed.