Sync issue on new PC

Old version of 1 password, new PCs at work and at home, cannot get it to sync? It now works only on my iphone. Can you help me resolve this?


1Password Version: 4
Extension Version: Not Provided
OS Version: windows 10
Sync Type: Not Provided
Referrer: forum-search:Old version of 1 password, new PCs at work and at home, cannot get it to sync?"

Comments

  • MikeTMikeT Agile Samurai

    Team Member

    Hi @aidanlong,

    Thanks for writing in.

    How are you syncing your 1Password data with your iPhone? Are you using Dropbox?

    Do you see your 1Password vault folder in your Dropbox folder, it should be either 1Password.opvault or 1Password.agilekeychain.

  • Yes using dropbox and that folder is visible. I think the issue is in having the program find the vault folder in dropbox.

  • MikeTMikeT Agile Samurai

    Team Member

    Hi @aidanlong,

    If you open 1Password 4, what does it show? 1Password 4 does scan the Dropbox folder and ask you if you want to open it.

    You can tell 1Password 4 to open the Dropbox vault via the File Menu > Open 1Password Vault and select the vault in your Dropbox folder.

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