Can't update to 7.0.7 (MacOS); Caught in "Can't update…" loop.

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AuntJane6
AuntJane6
Community Member

My Mac App Store says I need to update to v. 7.0.7; however, after trying for a minute or two, a popup says "Can't update while 1Password is open." I have both clicked to button to close 1PW and proceed with the update and I have manually closed 1PW, to no avail. After a moment of trying, the same message appears. I'm caught in this loop.


1Password Version: 1Password 7 Version 7.0.4 (70004000) Mac App Store
Extension Version: 4.7.2.90
OS Version: 10.13.5 High Sierra
Sync Type: Not Provided
Referrer: forum-search:"Can't update while 1Password is open" error

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  • MacBaetz
    MacBaetz
    Community Member
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    Me too, same thing!

  • Stephen_C
    Stephen_C
    Community Member
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    You need to close 1Password 7 completely. Try using control + option + command + Q.

    Stephen

  • BSewd
    BSewd
    Community Member
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    Same problem.

  • Stephen_C
    Stephen_C
    Community Member
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    Same solution. :)

    Stephen

  • MacBaetz
    MacBaetz
    Community Member
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    Tanks a lot, but this is not the thing. I closed the app with cmd+q and it is not in the task bar any more (cmd+alt+esc). Updating is not possible, the warning says i have to close the app completely but it's closed - for shure!

  • rudy
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    @MacBaetz,

    If you did cmd+q then you didn't read @Stephen_C's post. You need to do cmd+opt+control+q.

  • MacBaetz
    MacBaetz
    Community Member
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    Oh sorry, I‘ll try this!!! Thanks!!

  • AuntJane6
    AuntJane6
    Community Member
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    Many thanks, @Stephen_C ! Worked like a charm! (And it showed back up in the taskbar a moment after I opened the app, in case anyone's anxious about not immediately seeing it.)

  • MacBaetz
    MacBaetz
    Community Member
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    This worked - thanks a lot!!

  • Ben
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    Thanks for the update folks. :)

    Ben

This discussion has been closed.