1Password X not saving second field on McAfee Downloads page

On https://secure.mcafee.com/enterprise/en-gb/downloads/my-products.html?region=uk it seems impossible to save the "Email Address" field and "Grant Number" to one entry which is a bit annoying as you now seem to need 2 entries for one page.


1Password Version: Not Provided
Extension Version: 1.8.1
OS Version: Win 10 1803
Sync Type: Cloud

Comments

  • Thanks for letting us know about this website, @no00wa. It looks like their "password" field is above the email field, which is confusing. You should still be able to save both fields in a single Login item, though. Try this:

    1. Manually enter your credentials into both fields, but don't submit the form yet.
    2. Focus in the "Grant Number" field. The inline menu should appear.
    3. Click Save in 1Password in the inline menu. If that option doesn't appear, click the three dots in the top right corner of the menu and select Save Login.
    4. Save the item as a new Login item. You don't want to overwrite your existing McAfee Login item.

    If you view the item you just saved, you likely will only see the "password" value. This is expected due to the form being a bit strange, but your email value is still saved within the item. If you try filling now, does 1Password X fill the new item correctly?

  • no00wa
    no00wa
    Community Member
    edited July 2018

    No problem, and your tips seem to work @DaltonD. Thanks for that, the login is now saving both fields apparently!

  • beyer
    beyer
    1Password Alumni

    @no00wa: I'm delighted to hear @DaltonD was able to help out!

    Please let us know if you run into any additional issues, and have a great week!

    -Beyer

This discussion has been closed.