Syncing iPhone 1Password with Windows Dropbox

I have Dropbox on my Windows PC and 1Password on my iPhone.

When I try to sync my iPhone it comes up with the error ""Dropbox sync failed to download remote encryption keys. Make sure Dropbox is fully synced on your desktop.", it's always after requestion encryption key ( B). Any ideas?

Andrew

Comments

  • khad
    khad
    1Password Alumni
    I'm going to move your post into the Windows forum since the encryption key is handled by the desktop application, but the first thing I would try would be to change your master password in 1Password for Windows. You can change it right back, but this should regenerate the encryption keys.

    Then reset Dropbox syncing on your iOS device:

    1Password > Settings > Sync > Dropbox > Account > Reset

    Please let us know how it goes.
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