Can't Login to Android

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ak8
ak8
Community Member
in Android

Hi, I can't log into the Android app. My password does not have any special characters or trailing spaces. I would receive an error after final 2-step authentication process saying that my login credentials are invalid. I tried uninstalling/reinstalling the app, and now I am receiving an error "unable to communicate with the server...". What might I try next?
Thanks!

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • peri
    peri
    Options

    Hey @ak8. How are you signing in from Android? Are you scanning your Setup Code either from your Emergency Kit or another device? Or are you typing in your credentials? Are you signed in from any other devices, and are you able to sign in from 1Password.com?

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