How is data transferred from the account on a mobile device to a laptop?

My account is on a Pixel 2 which was replaced due to damage. 1 Password was transferred to the new Pixel 2 but I am unable to open because I do not have a security key. Never did have one, simply opened with my password. I am thinking there must be a way to transfer the data to a laptop then to the new phone. I have over 150 entries that need to be retrieved and transferred to the new phone.

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Extension Version: Not Provided
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Sync Type: Not Provided
Referrer: forum-search:How s data transferred from the account on a mobile device to a laptop?


  • periperi

    Team Member

    Hi @j1delay. Did you have Google Backups enabled on your old Pixel 2, and do you have it enabled on the new one? Are you signed into your account from your laptop? If so, you can find your Secret Key in the Accounts menu on the laptop. Let me know!

  • Do not have Google Backups!!

  • brentybrenty

    Team Member

    @j1delay: If you really don't have a account (and thus no Secret Key either) or a backup of your data somewhere else, it's gone. Unfortunately we won't be able to recover your data, as we never have access to it. If you don't have it stored anywhere else, you will need to start over. There just isn't any way around that. But if you'll let me know what you have to work with, I'll be happy to help walk you through things.

    Did you backup your 1Password data at some point?

    Did you copy it to other devices, or sync it somewhere?

    Let me know and we'll go from there.

  • Did it the old fashioned way, typed four sheets of data and will reenter when I get a new account set up!1 Thanks for your response.

  • brentybrenty

    Team Member

    @j1delay: I'm sorry that was necessary, but it's certainly good news if you have everything, even if it wasn't in a digital format. If there's anything we can help with while you're getting things setup or using 1Password day to day, just let us know. We're here for you!

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