1Password incompatible (crashes) with Cairo Shell

owenww

I am a user of Cairo Shell (https://github.com/cairoshell/cairoshell or http://cairodesktop.com/), which is a replacement shell for windows.

1Password crashes when I try to open it while Cairo Shell is running.

I can work around this problem by running 1Password first, then running Cairo, but if someone from the 1Password team could take a look at a fix that would be great.

It looks like there is some incompatibility with the way 1Password is adding the system tray icon which causes the crash..

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1Password Version: 7.1.567
Extension Version: Not Provided
OS Version: Windows 10
Sync Type: Not Provided

MikeT

Hi @owenww,

Thanks for reporting this.

We'll look into it when we have a moment but there is no promise we'll fix it, we cannot support any configurations that includes unsupported third party system customizations.

owenww

I understand, but I thought I'd ask just in case :)

MikeT

Yep, but thank you seriously for reporting it though. We always want the information and we can add additional diagnostics information in case anyone reports a crash and didn't mention using Cairo Shell. :smile: