Error message... "BackupFailed 1Password failed to create backup" Error Domain=com.agilebits..."

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btjones34711
btjones34711
Community Member
in Mac

Just starting receiving the error message above... I have the standalone version of 1Password and have no interest in saving my passwords on 1Password server.

1Password Version: 7.0.7
Extension Version: 4.7.2
OS Version: macOS 10.13.6
Sync Type: iCloud

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  • Stephen_C
    Stephen_C
    Community Member
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    @btjones34711 does this AgileBits' post help at all?

    Stephen

  • btjones34711
    btjones34711
    Community Member
    edited August 2018
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    No, same error: I downloaded the 1PasswordTroubleshooting tool and ran all of the options (each tab). I also emailed the Diagnostic Report to support@agilebits.com created by the troubleshooting tool. Looking forward to next steps.

    ref: VHZ-53594-426

  • Lars
    Lars
    1Password Alumni
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    @btjones34711 - I'm sorry for the trouble! I see you've sent in the diagnostics report for the affected device; thanks for that. One of us will be with you shortly via email; let's keep the conversation going that way since it involves specific details of your 1Password setup. Thanks! :)

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