Latest update will not install

The latest update (version 3.8.10 build #31186) will not install. I'm getting an error message saying "1Password does not have permission to write to the application's directory." What do I need to do to fix this?


  • BenBen AWS Team

    Team Member
    Hi AMCarter3,

    Please open Disk Utility (from /Applications/Utilities/Disk Utility) and run a "Repair Permissions" on your hard drive.

    Apple's help article on this:

  • AMCarter3AMCarter3 Junior Member
    Thanks, Ben. I had already done that (several times). Should have mentioned it. I solved it by replacing the app. The permissions had gotten really messed up due to some major cleanup I did on my computer -- I reinstalled OS X, migrated all apps and my User folder back to the disk. That probably messed up the permissions beyond basic repair. It's working now.
  • khadkhad Social Choreographer

    Team Member
    Thanks for the update! I'm glad it is working well. :)

    If we can be further assistance, please let us know.
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