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please help, all my password have disappeared after my renewal, not fluent in english, may be someth

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JICEGE
JICEGE
Community Member
in Memberships

i ve received an email with info my new credit card was charged 43,06 dollars and another one with more than 100 dollar.
and i ve lost all my password when i login in 1 password
i do not understand what happen.

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Referrer: forum-search:please help, all my password have disappeared after my renewal, not fluent in english, may be someth

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  • Brian
    Brian
    1Password Alumni
    Options

    Hi there, @JICEGE !

    Thanks for reaching out!

    I’m really sorry for any headaches that this situation has caused, but we’d love for the chance to help you straighten this out. This is a public forum, so I won’t be able to discuss account specifics with you, but our support team would be happy to take a deeper look if you’d be so kind as to send them a diagnostics report via email: https://support.1password.com/diagnostics/

This discussion has been closed.