hope this reaches someone.
A few days ago I bought a new smartphone(iPhone8). Made a backup from my previous one and had everything installed on that new phone.
Everything worked on your 1Password App. Since today.
Now I have problems with logging myself in. Also deleted the app and installed it again. And now I am getting this message all the time:
Cannot sign in.
Invalid request parameters.
Master Password and Secret Key are definitive correct.
Please help. :-/
Are you able to sign in at https://my.1password.com/ ?
Same problem. As if my secret key or master password had been changed. But they were not.
Please email us from the email address associated with your membership so we can take a look at your account. [email protected]
When you email in you’ll get a support ID. Please post that here.
Just received your support ID:
Thanks Boris. We’ll be in touch via email shortly.