I purchased a new standalone license to upgrade from 4 to 7. Dropbox is no longer synching.

melvab

Dropbox stopped synching between iPhone, iPad (both on latest version) and new PC. (Windiws 10). Checked Dropbox and saw two files 1Passwird.legacy..... and second file 1Password.opvault. I just purchased a standalone license to upgrade from Windows 4 to 7. Also loaded 7 on new PC.
How do I fix this?
Can I switch to subscription service and if so, how?

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1Password Version: Windows 7 (was 4)
Extension Version: 7.2.576
OS Version: Windows 10-PC
Sync Type: Dropbox
Referrer: forum-search:I purchased a new standalone license to upgrade from 4 to 7. Dropbox is no longer synching.

LauraR

Hi @melvab - we received your email to support and we are helping you there. Thank you for your patience.

ref: JTP-78899-263