CANT OPEN 1PASSWORD ON MY NEW LAPTOP

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I have a new laptop and not able to transfer my 1password account from the old to the account


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Referrer: forum-search:CANT OPEN 1PASSWORD ON MY NEW LAPTOP

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  • Greg
    Greg
    1Password Alumni
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    Hi @christmas,

    Thank you for getting in touch!

    Is it possible that you are using a local vault in 1Password on your old computer? Please create a Diagnostics Report from your old PC, where you can access your data in 1Password, so I could take a look at your current setup and provide you with further instructions:

    Sending Diagnostics Reports

    Attach the Diagnostics Report to an email message addressed to support+windows@agilebits.com.

    Please do include a link to this thread in your email, along with your forum handle so that we can "connect the dots" when we see your report in our inbox. You should also receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thank you very much in advance!

    Cheers,
    Greg

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