using 1Password 6 but suddenly I cannot sync with iPhone and app asks for billing info

I am using 1Password 6 mac, which is very good. but suddenly I cannot sync with iphone and the prog asks for billing information.
So, it is working on my Mac but not on iPhone

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:I am using 1Password 6 suddenly cannot sync with iPhone + ask for billing info


  • brentybrenty

    Team Member

    @lancescs: Thanks for reaching out. I’m sorry for the confusion! It sounds like you may be trying to use a 1Password Account, but you will only have one if you've signed up for a membership — That’s the only way you’ll have a Secret Key or Sign In URL, or be able to access your data through Instead, you can use 1Password without an account and sync your data from another device or create a new vault. It sounds like that's what you're trying to do.

    However, you may want to consider a membership, since it gives you access to all of the apps, the web interface, and does away with license management and sync configuration altogether — you simply login to your account to authorize a device and access your data. You can try it for free for 30 days to take advantage of all of its benefits.

    Either way, let me know if you have any questions. Happy to help! :)

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