Filling not working at live.com

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  • rodeknyt
    rodeknyt
    Community Member
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    I have version 7.1.1 installed and am using version 11.1.2 of Safari. Things seem to be working as they should except for one site, that being login.live.com to access my Hotmail account. The user name doesn't load into the first page for logging in, but the password does load into the second login page when using the browser extension. Do you know if there is something that Microsoft has done there that now conflicts with 1PW? It was working until a couple of days ago.

  • littlebobbytables
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    Greetings @rodeknyt,

    Can you try manually saving a new Login item for me please using the steps detailed on our support page Sign in to websites with username and password split across multiple pages. One of my existing items also failed to fill but a new Login item worked. I'll need to look into why that is the case.

  • rodeknyt
    rodeknyt
    Community Member
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    That fixed it. Thanks!

  • AGAlumB
    AGAlumB
    1Password Alumni
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    Great! Thanks for the update! :) :+1:

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