Improve usability for Watchtower "Inactive 2FA"
This Watchtower section is very usefu, but has one very frustrating usability "hiccup": when I select an account listed here and activate 2FA on it, as soon as I click the "Save" button, having added the OTP field, it disappears from the list, and is no longer selected. I then have to search for the entry again to get my new OTP to complete the registration process on the affected website.
Would it not be more user-friendly to keep the entry selected, even though it is no longer in the "Inactive 2FA" section any more? Or am I holding it wrong? Can I get the OTP through some other mechanism that would leave the entry selected and allow me to see the needed OTP?
1Password Version: 7.2.576
Extension Version: Not Provided
OS Version: Windows 10
Sync Type: Not Provided
Referrer: forum-search:two factor authentication
Comments
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Hi @willharris,
Thank you for reporting this!
I was able to reproduce this in 1Password 7 on my devices (both Mac and PC) and I agree, it is not very convenient. I will pass it along to my team and we will see how we can improve this behaviour in the future.
I am sorry for this inconvenience with 1Password. Please let me know if you have any other questions, I will be happy to help.
Cheers,
Greg0 -
Hi @Greg thanks a lot - I look forward to seeing the change in a future update!
Best
Will0 -
@willharris: You are very welcome! :+1:
I can make no promises about when it will be fixed, but this is definitely not convenient. :) Thanks again!
Cheers,
Greg0 -
Just came to report the same issue. It happens when you resolve any record in the Watchtower section.
There are six categories in Watchtower, and it is reporting that I need to resolve roughly 800 records. You can understand why I put this off.
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Totally. The list is long for improvements we want as well, but this is definitely on it. Thanks for your feedback on this! :)
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