Password is not filled on Office 365 login page

Options
Gabriel Smoljár
Gabriel Smoljár
Community Member
edited September 2018 in 1Password in the Browser

The 1Password Chrome extension used to fill both username and password on https://login.microsoftonline.com. Now only the username is filled. Can this be fixed?


1Password Version: 7.5.576
Extension Version: 4.7.3.90
OS Version: Windows 10
Sync Type: 1Password for Teams

Comments

  • littlebobbytables
    Options

    Hello @Gabriel Smoljár,

    Does your Login item contain two website fields, one for https://login.microsoftonline.com/ and a second for https://login.live.com/ ? I ask because there's a distinct page load between the two and you're moved from one domain to the other. If it only references https://login.microsoftonline.com/ then the Login item won't even be offered as an option.

    If it isn't that can you try creating a new Login item from inside the main 1Password window and copy your username and password over. When adding the URL please add both mentioned above. Does this new item behave any better than your existing one?

  • Gabriel Smoljár
    Gabriel Smoljár
    Community Member
    Options

    Hello @littlebobbytables,

    No I did not have https://login.live.com/ as a second website. I tried adding it to my original item and creating a fresh new one (not a duplicate). It behaves the same however. It auto-fills username, I click next and then I have to auto-fill the password again.

  • littlebobbytables
    Options

    Hi @Gabriel Smoljár,

    Ah, so that sounds like a slightly different issue to what I thought was meant. So it isn't that 1Password is incapable of filling the password field, the issue is that you need to instruct 1Password to fill again?

    There was a significant change to the filling code in 1Password 7.1 for Mac and 7.2 for Windows. Previously it was possible, more by happy luck than intent that 1Password would pre-fill a currently hidden password field. The new logic is less inclined to do so and it will mean in a number of places that it will require two fill instructions, one per stage.

  • Gabriel Smoljár
    Gabriel Smoljár
    Community Member
    Options

    Hi @littlebobbytables,

    Sorry that my description of the issue was not clear. I understand your point about this being am accident rather than a feature. But it is a shame since most of our (we use 1password for teams) accounts are Office 365 accounts for our clients' subscriptions.

    Can you take this as a feature request?

  • littlebobbytables
    Options

    Hi @Gabriel Smoljár,

    While I'm not privy to the details I know there are various plans for certain changes so we'll have to see what they bring. For now though multi-stage sign-in processes will mean either a combination of open-and-fill for the first stage following by filling of the current page for the second or two fills of the current page, one per stage. In case you aren't already a user, both Mac and Windows have a keyboard shortcut to help with filing the current page, **⌘** on Mac, ctrl + \ on Windows.

    If you have a significant number of Login items for a single site that uses a multi-stage process I can potentially see how locating the correct item twice could slow things down. On the Mac the previously used item should be highlighted the second time though which may help minimise the disruption. I don't think Windows has similar behaviour yet but I don't know what they have planned for future improvements.

  • Gabriel Smoljár
    Gabriel Smoljár
    Community Member
    Options

    Hi @littlebobbytables,

    We have to locate the login item twice since we use Windows. If this was working the same way as on Mac it would be a major improvement.

  • littlebobbytables
    Options

    Understood, I can see how that could become tedious if you have a number of matching Login items.

This discussion has been closed.